FIDI-FAIM Certified: What does it mean for us
Our team is proud to announce that in Columbia Word Wide Movers, we achieved once again to get certified with FIDI-FAIM.
FIDI members must achieve at least 70% in each quality parameter or competence area. It is with great pleasure that we note our performance related to the FAIM Internal Audit requirements of consistent high level of quality.
What does it actually mean
The FIDI certification consists of 16 quality parameters, some of which include, facilities and equipment, staff knowledge, legal compliance, financial stability, documentation and insurance and risk management. It is also worth mentioning that FAIM is independently audited by one of the world’s leading management consultants, Ernst and Young.
Our mission in Columbia Movers is to guarantee to work with people who have the best possible knowledge, competence, experience, facilities, equipment and policies to provide the highest quality service to every customer. In addition, in our services, you will face responsiveness, consistency, and professionalism from us, in every need of our customers. We work with excellence, productivity and effectiveness in all we do.
In Columbia Movers, we are completing about 5000 moves per year for the last 15 years and that is what make us an expert in the relocation industry which enables us to plan and complete successfully any relocation and storage need. Furthermore, we provide our customers with solutions that are innovative, up to date and cost effective that completely much their needs. Customer service is our biggest company advantage and our priority is to improve the quality of life of our customers. This is accomplished with hard work over the years, being loyal and honest to our customers and the continuous investment in people know how and facilities.